About Us

About Us

Basenet Systems specializes in Digital Solutions and Integrated Service Management, supplying comprehensive and standardized services for the entire life cycle of Technology Solutions. 


Cloud, Digital, Online (ICT). Our company is the leading IT company in the United States. We have a proven global service delivery standard to help achieve a higher level of quality and efficiency of our strategic solutions and services. We were established in 2015 as Basenet Systems. 


Basenet Systems’s establishments in other regions provide a focus on human and knowledge resources development. Our headquarters are located in Dubai, United Arab Emirates, and we are also well-represented across all other major States in the USA. In the past 12 years, we have developed expertise across various technologies, from on-premises to hybrid and multi cloud platforms. With relevant technology insights refined through formal certifications and experience our team can understand each customer’s unique requirements and design cost-effective scalable solutions which address current needs while keeping future needs and roadmaps in mind. We provide tailor-made technology solutions, world-class IT support services in the United States.


With on-site engineers and 24/7 support, we provide IT Consultancy, Technology Solution Design, Project Implementation and Support Services to a variety of industry verticals. In addition to networking, security, virtualization, cloud, and cyber security engineers, we also have a BIG team of specialists. The solution we provide is to help our clients build a reliable, secure and scalable infrastructure to meet the needs of their businesses.


We believe we can help our clients develop and grow if we provide the best consulting and use the best technologies. They can increase their success in business. Quality is of utmost importance to us. Customers in a variety of industries make up our customer base. Since each organization has unique business needs, we specifically design tailored solutions for our clients. Majority of our clients are from SME to large enterprise.

What makes us unique

Our round-the-clock service desk provides round-the-clock support to all our customers.

Ticketing

Online ticketing and strict service level agreements. High priority cases are escalated by dedicated account managers

Support Customer

24/7 emergency onsite critical support.